We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
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This machine is amazing! It's so efficient, I was able to make 6 cones in a minute. Perfect for big parties. 🎉
Love the customizable flavors option, it lets me experiment with different colors and tastes.
I'm not tech-savvy but this machine is so simple to use. No complicated controls!
Safety first! Appreciate how this machine has been built keeping safety in mind.
Portable and practical. Fits perfectly on my kitchen counter and easy to carry around. 👍
this little gem makes cotton candy making such a breeze, literally popped out 6 cones per minute at our last party
adjustable temperature means i can play around with different flavours - kids love it! 😋
no fiddling around with complex buttons or settings. very straightforward operation
the safety features are impressive - no worries about accidents during the fun times
super compact size, took it to the park picnic last week without any hassle 🌳
Small but mighty! Fits anywhere and makes delicious cotton candy. Perfect addition to any event.