We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Delight your kitty with this Silvervine Chew Stick, a natural and irresistible toy that promotes dental health and satisfies your cat’s natural urge to chew. Made from real Silvervine, this chew stick is wrapped in raffia grass and hemp rope, giving it a texture cats love. Silvervine is a known stimulant for cats, making this toy both entertaining and beneficial. It not only helps clean your cat’s teeth but also provides mental stimulation and a sense of calm. Perfect for playtime, it’s an essential addition to your pet supplies.
Give your cat the gift of health and happiness with this Silvervine Chew Stick! Perfect for keeping teeth clean and stress levels low, it’s the ideal natural toy for cats who love to chew. Treat your furry friend to hours of safe, interactive fun—order yours today!
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